- Team & enterprise workflows
- Future capability
Web-wide social listening
Monitoring mentions, sentiment and share of voice across public social networks and the web is a future capability. Today, your inbox covers your connected accounts and trend scans read the sources you supply.
For marketing teams, brands · Analyse Performance
The problem
Why people ask for this
- Conversations about your brand happen where you can't see them.
- Problems surface late.
How Sociomatix helps
Where things stand
- Not available yet: tell us what you'd need
- Today: your inbox and trend scans
Today’s alternative
What you can do in Sociomatix today
This workflow isn’t available yet. These steps get you part of the way with features that work today.
- 01
Watch your own accounts
Comments and mentions on connected accounts land in the inbox.
In the app: Community → Comments & messages
- 02
Scan your sources
Run trend scans on the news and blogs you follow.
In the app: Analytics → Trends
- 03
Escalate with rules
Route urgent items to the right person.
In the app: Settings → Automations
Features used
The parts of Sociomatix behind it
- Engagement inboxComments, mentions and messages from connected accounts, classified, with reply drafts that a person sends.Community → Comments & messages
- Trend RadarScans sources you supply for relevant trends. You verify a trend before turning it into a draft.Analytics → Trends
- Automation rulesIF/THEN rules that notify, classify, escalate, tag or create drafts for approval. They never publish or reply.Settings → Automations
Benefits
What you get
- Today: nothing missed on the accounts you run
Before you start
Networks, requirements and limits
What this workflow works with, what you need first, and what it doesn't do.
Networks
- Threads
- YouTube
- X
- TikTok
- Google Business Profile
Needs at least one connected account. You connect each network through its official sign-in, so we never see your password.
Limitations
- Web-wide listening, sentiment tracking and share of voice are not available in Sociomatix.
Credits
What it costs to run
Browsing and setting up are free. Credits are only used when SocioAI generates something: tasks you start show their cost first, and automations use the prices listed here. Failed generations are never charged.
Not available yet, so there's nothing to charge.
Prices come from the live credit list. Every plan includes monthly credits; see plans and credit packs.
FAQ
Questions about this workflow
Something else? Email hype@sociomatix.com and a person will reply.
Browse all guidesIs social listening available?
Not yet. Your inbox covers connected accounts, and trend scans read sources you add.
Do I pay anything to try this?
This isn't available yet, so there's nothing to pay for. Sociomatix itself starts on a free plan with no card.
Use what’s available today
This workflow is on our list. Meanwhile, start free and use the features that work today.
