- Team & enterprise workflows
- Available now
- Every plan
IF this, THEN that, without anything posting itself
Automation rules handle the routine: notify someone when a comment mentions a complaint, tag posts, escalate urgent messages or create a draft for approval when something happens. Rules never publish or reply on their own.
For marketing teams, brands, agencies · Automate Workflows, Collaborate With Teams
The problem
What gets in the way today
- The same triage happens by hand every day.
- Urgent messages wait until someone happens to see them.
How Sociomatix helps
What changes with Sociomatix
- IF/THEN rules for routine work
- Escalations and notifications for urgent items
- Drafts created for approval, never published
How it works
3 steps in Sociomatix
Each step happens in a part of the app you can open straight away.
- 01
Create a rule
Choose the trigger and the action.
In the app: Settings → Automations
- 02
Let it run
Rules act as events come in.
In the app: Settings → Automations
- 03
Handle the results
Escalations show in the inbox; drafts wait in Approvals.
In the app: Home → Approvals
Features used
The parts of Sociomatix behind it
- Automation rulesIF/THEN rules that notify, classify, escalate, tag or create drafts for approval. They never publish or reply.Settings → Automations
- Engagement inboxComments, mentions and messages from connected accounts, classified, with reply drafts that a person sends.Community → Comments & messages
- Approval queuePosts waiting for a decision, with the reason each one needs review. Approve, edit or send back to draft.Home → Approvals
Benefits
What you get
- Less repetitive admin
- Faster response to urgent issues
- No surprise posts
Before you start
Networks, requirements and limits
What this workflow works with, what you need first, and what it doesn't do.
Networks
- Threads
- YouTube
- X
- TikTok
- Google Business Profile
Needs at least one connected account. You connect each network through its official sign-in, so we never see your password.
Limitations
- Rules never publish posts or send replies.
Credits
What it costs to run
Browsing and setting up are free. Credits are only used when SocioAI generates something: tasks you start show their cost first, and automations use the prices listed here. Failed generations are never charged.
No credits: this workflow doesn't use SocioAI generation.
Prices come from the live credit list. Every plan includes monthly credits; see plans and credit packs.
FAQ
Questions about this workflow
Something else? Email hype@sociomatix.com and a person will reply.
Browse all guidesCan a rule reply to a comment?
No. Rules can notify, classify, escalate, tag or create drafts. Replies are sent by people.
Do rules cost credits?
Rules themselves don't. A rule that creates a draft with SocioAI uses credits for that draft.
Do I pay anything to try this?
No. Sociomatix starts on a free plan with no card, and this workflow works on it. Credits are only used when SocioAI generates something, and every plan includes monthly credits.
Create a rule
Already have an account? This opens the workflow in Sociomatix and checks your plan, accounts and credits first. New here? Start free, no card needed.
