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Every comment answered, in your voice

The engagement inbox pulls in comments, mentions and messages from your connected accounts and classifies them. SocioAI drafts replies in your voice; a person reviews and sends each one.

For creators, small businesses, brands · Grow Your Audience, Collaborate With Teams

Illustration
A simplified sketch of the workflow, not a screenshot of the product or your account.

The problem

What gets in the way today

  • Comments go unanswered because they're spread across apps.
  • Replying to the same questions over and over is draining.

How Sociomatix helps

What changes with Sociomatix

  • One inbox for comments and messages
  • Each one classified, so urgent ones stand out
  • Reply drafts in your voice, sent by a person

How it works

3 steps in Sociomatix

Each step happens in a part of the app you can open straight away.

  1. 01

    Connect your accounts

    Comments and messages come from connected accounts.

    In the app: Settings → Connected accounts

  2. 02

    Work the inbox

    Read the classified conversations in Comments & messages.

    In the app: Community → Comments & messages

  3. 03

    Send the replies

    Edit SocioAI's draft if needed, then send it.

    In the app: Community → Comments & messages

Features used

The parts of Sociomatix behind it

  • Engagement inboxComments, mentions and messages from connected accounts, classified, with reply drafts that a person sends.Community → Comments & messages
  • Connected accountsConnect networks with their official sign-in. Each connection belongs to one workspace.Settings → Connected accounts
  • Automation rulesIF/THEN rules that notify, classify, escalate, tag or create drafts for approval. They never publish or reply.Settings → Automations

Benefits

What you get

  • Faster replies, happier followers
  • Nothing slips through
  • Your voice in every reply

Before you start

Networks, requirements and limits

What this workflow works with, what you need first, and what it doesn't do.

Networks

  • Instagram
  • Facebook
  • LinkedIn
  • Threads
  • YouTube

Needs at least one connected account. You connect each network through its official sign-in, so we never see your password.

Plans

Every plan

Compare plans

Limitations

  • What's available depends on each network's API; some networks don't share every message type.
  • Replies are always sent by a person, never automatically.

Credits

What it costs to run

Browsing and setting up are free. Credits are only used when SocioAI generates something: tasks you start show their cost first, and automations use the prices listed here. Failed generations are never charged.

No credits: this workflow doesn't use SocioAI generation.

Prices come from the live credit list. Every plan includes monthly credits; see plans and credit packs.

FAQ

Questions about this workflow

Something else? Email hype@sociomatix.com and a person will reply.

Browse all guides

Will SocioAI reply without me?

No. It drafts replies; a person sends each one.

Can I see DMs too?

Where the network's API allows it, messages appear alongside comments.

Do I pay anything to try this?

No. Sociomatix starts on a free plan with no card, and this workflow works on it. Credits are only used when SocioAI generates something, and every plan includes monthly credits.

Open the inbox

Already have an account? This opens the workflow in Sociomatix and checks your plan, accounts and credits first. New here? Start free, no card needed.