• Agency workflows
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Client approvals in the app, not in your inbox

Every post that needs a decision sits in the approval queue with the reason it needs review. Invite the client to their workspace with the Reviewer or Client role and they can sign off without screenshots or long threads.

For agencies, brands, marketing teams · Collaborate With Teams, Manage Multiple Brands

Illustration
A simplified sketch of the workflow, not a screenshot of the product or your account.

The problem

What gets in the way today

  • Approvals over email and chat get lost.
  • Clients see screenshots, not the real post.

How Sociomatix helps

What changes with Sociomatix

  • One queue with the reason each post needs review
  • Client and Reviewer roles limited to one workspace
  • An audit log of who approved what

How it works

3 steps in Sociomatix

Each step happens in a part of the app you can open straight away.

  1. 01

    Invite the client

    Add them to their workspace with the Reviewer or Client role.

    In the app: Settings → Workspace

  2. 02

    Send posts for review

    Drafts that need a decision wait in the approval queue.

    In the app: Home → Approvals

  3. 03

    Keep the record

    Every approval is recorded in the audit log.

    In the app: Settings → Audit log

Features used

The parts of Sociomatix behind it

  • Team & rolesAccount roles plus workspace roles: Manager, Editor, Reviewer, Client and Viewer.Settings → Workspace
  • Approval queuePosts waiting for a decision, with the reason each one needs review. Approve, edit or send back to draft.Home → Approvals
  • Audit log & SocioAI activityA record of changes in the account and of every SocioAI action, with the reason for each.Settings → Audit log
  • Approval & safetyChoose Manual, Assisted or Autonomous mode, and see the topics that always need a human.Settings → Account & team → Approval & Safety

Benefits

What you get

  • Faster sign-off
  • No lost feedback
  • A record if questions come up later

Before you start

Networks, requirements and limits

What this workflow works with, what you need first, and what it doesn't do.

Networks

  • Instagram
  • Facebook
  • LinkedIn
  • Threads
  • YouTube
  • X
  • Pinterest
  • TikTok
  • Google Business Profile

You can start without connecting an account. Publishing needs one connected account.

Plans

Pro and Plus

Pro: 2 team members per workspace · Plus: 5 team members per workspace

Compare plans

Limitations

  • The number of people per workspace follows your plan.

Credits

What it costs to run

Browsing and setting up are free. Credits are only used when SocioAI generates something: tasks you start show their cost first, and automations use the prices listed here. Failed generations are never charged.

No credits: this workflow doesn't use SocioAI generation.

Prices come from the live credit list. Every plan includes monthly credits; see plans and credit packs.

FAQ

Questions about this workflow

Something else? Email hype@sociomatix.com and a person will reply.

Browse all guides

Can a client edit a post?

Reviewers can approve, edit or send a post back to draft, depending on the role you give them.

Do approvals cost credits?

No. Approving, editing and scheduling are free; credits are only for SocioAI generation.

Do I pay anything to try this?

Browsing and setting up are free, and Sociomatix starts on a free plan with no card. This workflow is included in Pro and Plus, from ₹799 a month, and credits are only used when SocioAI generates something.

Open the approval queue

Already have an account? This opens the workflow in Sociomatix and checks your plan, accounts and credits first. New here? Start free, no card needed.

Get client sign-off without email chains · Sociomatix